Cancellation Policy


All deposits and payments are non-refundable. Travel insurance (trip cancellation) is available to purchase for an additional cost – it is not included in the trip price. Trip cancellation insurance enables individuals to cancel their trip due to a family or medical emergency and receive a full refund (less the cost of the insurance) from Generali Global Insurance on a covered event (Please see Generali Global Insurance website for a list of the covered events when purchasing the plan at the Insurance page). “Cancel for Any Reason” (CFAR) if purchased with the Premium Plan will allow you to cancel and receive a 60% refund less the cost of the insurance when canceling prior to 48 hours of departure. Trip cancellation insurance can be purchased on an individual basis during online registration and is highly recommended.

Footprints Tours and Travel reserves the right to cancel a program that does not enroll to a minimum level by the designated registration deadline date. In such an occurrence, full refund of payments made may be offered. If Footprints Tours and Travel determines, for safety purposes, that it must cancel a program due to political unrest, civil strikes, etc., Footprints Tours and Travel will do its best to offer a similar alternative program. If such a comparable program is offered and refused by the enrolled, Footprints Tours and Travel is not obligated to refund deposits or final payments for any reason.


Footprints Tours and Travel does not own or operate any entity which is to, or does, provide goods or services for your program including, for example, arrangements for or ownership or control over hotels, houses, apartments or other lodging facilities, airline, vessel, bus or other transportation companies, local ground operators, visa processing services, providers or organizers of optional excursions, food service or entertainment providers, etc. All such persons and entities are independent contractors. As a result, Footprints Tour and Travel is not liable for any negligent or willful act or failure to act of any such person or entity, or of any third party. Without limitation, Footprints Tours and Travel is not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to, acts of God, force majeure, acts of government, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal, terrorist or threatened terrorist activities of any kind, overbooking or downgrading of accommodations, structural or other defective conditions in hotels, houses, apartments or other lodging facilities (or in any heating, plumbing, electrical or structural problem therein), mechanical or other failure of airplanes or other means of transportation or for any failure of an transportation mechanism to arrive or depart timely or safely, dangers associated with or bites from animals, insects or pests, sanitation problems, food poisoning, epidemics or the threat thereof, disease, lack of access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, or for any other cause beyond the direct control of Footprints Tours and Travel.